When can I rent a unit?
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Unlike many storage facilities, we offer the flexibility and convenience of renting a storage unit 24/7.   Stop by and visit our 24-hour rental kiosk or visit us online to manage your account, rent a unit, or make a payment.

Do you offer rental insurance for the items I am storing?
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Yes, we offer coverage for your items through Tenant Property Protection. For a small fee each month you can purchase $3,000 or $5,000 worth of coverage. There is NO deductible and your items are covered at replacement value. We highly recommend this protection for your items you are storing.

How much notice do I need to give before moving out?
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No notice is required, please remove all contents, remove your lock, close the door and give our office a call.

When do I have access to my unit?
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You can access your unit 24 hours a day, 7 days a week.

How can I pay my bill?
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We make it easy to pay your bill and have many options:

Enroll in Automatic Payment and your credit card will be charged each month for your payment. This is the most popular method and assures your payment will be made hassle free!

Payments are accepted by credit card over the phone and in person.

Checks can be mailed to:

3309 Robbins Rd #124
Springfield IL 62704

We accept online payments on our website, just click the “Make A Payment” link in the menu or down in the footer.

When is my rent due?
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Rent is always due on the 1st day of the month

 

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